Last Updated: 09-02-2026
Welcome to Crossblood Diagnostics (“Crossblood”, “we”, “our”, “us”).
Your privacy is extremely important to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use our website (www.crossblood.in), mobile application, and related services (collectively, the “Platform”).
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
We collect different types of information to provide and improve our services.
When you use our services, we may collect:
To facilitate diagnostic testing services, we may collect:
We may automatically collect:
We use your information to:
We do not sell your personal or health data to third parties.
We may share your information only under the following circumstances:
To process your test bookings, we share relevant details with accredited laboratory partners.
We may share data with:
All such providers are bound by confidentiality agreements.
We may disclose information if required by:
We implement reasonable technical and organizational security measures including:
While we strive to protect your data, no system can guarantee absolute security.
We retain personal and medical information only as long as necessary to:
After this period, data may be securely deleted or anonymized.
We use cookies and similar technologies to:
You may disable cookies in your browser settings; however, some features may not function properly.
Subject to applicable Indian laws, you have the right to:
To exercise these rights, contact us at the email below.
Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors without consent.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review their respective privacy policies.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Continued use of the Platform constitutes acceptance of the revised policy.
Users may request deletion of their account directly through the Platform by using the “Delete Account” option available within the application settings.
Upon submission of a deletion request:
However, certain information including medical records, diagnostic reports, transaction details, and compliance-related data may be retained as required under applicable healthcare, taxation, and regulatory laws.
Account deletion does not affect data already processed for completed services prior to the deletion request.
Deletion requests will be processed after verification of user identity within a Week from the date of request.
If you have any questions regarding this Privacy Policy, you may contact:
2-67/21 Srinagar colony road no.4 Jagtial dist, Telangana
+91 6309040808